*To process your orders on our web shop, receive payments and deliver purchased goods:
When you purchase our products, we collect: First name, last name, delivery address, phone number, email address, information about your paid purchase price and currency, your credit card brand, type, BIN number and credit card issuer country, IP address, language, device type, payment history.
*To ensure security of our website and improve our website:
When relevant: When you use our website or violate our Terms of Service.
Information collected: IP address, device information and ID, web browser information, information on your activity at our website, country, information about violations of Terms of Service and inclusion into a blacklist.
Legal basis: Legitimate interest (security and improvement of our website) (Art. 6 (1) (f) of GDPR). Source: Provided by you.
Obligation to provide: Not obliged.
Retention period: 1 month after your last use of the website; 10 years for information on violations of Terms of Service and blacklist.
Legal basis: Contract (Art. 6 (1) (b) of GDPR).
Source: Provided by you.
Obligation to provide: Necessary to enter into a contract. Without this information, you cannot purchase or receive our products.
Retention period: 10 years.
*To provide you with customer support:
When relevant: When you submit an inquiry or file a complaint to our customer support.
Information collected: First name, last name, email address, country, telephone number, subject of your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, reply to your inquiry, customer contact history, order ID.
Legal basis: Consent (Art. 6 (1) (a) of GDPR).
Source: Provided by you. Customer support service providers.
Obligation to provide: Not obliged.
Retention period: 10 years from the moment your last inquiry was received.
*To inform you about our products or show you internet ads:
When relevant: When we want to inform you or ask your opinion about our products or show you internet ads.
Information collected: Full name, email, telephone number, IP address, order information, country, post-back information, website that directed the company’s website, your interaction with internet ads.
Legal basis: Consent (Art. 6 (1) (a) of GDPR)). Customer relationship. Legitimate interest (direct marketing and internet ads) (Art. 6 (1) (f) of GDPR).
Source: Provided by you. Social media service providers. Marketing service providers. E commerce providers.
Obligation to provide: Not obliged.
Retention period: 5 years, unless you opt-out.
*To interact with you via social media:
When relevant: If you interact with our social media profiles (e.g., send a message, follow our profiles, share a post, react to a post).
Information collected: Name and surname, email address, gender, country, picture, message, time and date the message was received, content of the message, message attachments, response to the message, time of response to the message, information about Company’s rating, comments on a post, post shares, information about post reactions.
Legal basis: Consent (Art. 6 (1) (a) of GDPR)).
Source: Provided by you and social media service providers.
Obligation to provide: Not obliged.
Retention period: 10 years from your last interaction with our social media profiles.
*To carry out the selection of a potential employee:
When relevant: When we receive your application for a job position, when you give us your consent for storing your CV, or we contact you based on the information you publicly disclose on professional social media platforms.
Information collected: Full name, email, phone number, CV, work experience, other information you provide us with.
Legal basis: Consent (Art. 6 (1) (f) of GDPR) Contract (Art. 6 (1) (b) of GDPR). Legitimate interest (to contact you if you made your information public) (Art. 6 (1) (f) of GDPR).
Obligation to provide: Necessary to enter into a contract only where we intend to enter into an employment contract with you. Without this information, we cannot enter into an employment contract with you.
Retention period: 6 months after the end of the relevant recruitment process. 5 years after you give us your consent or publicly disclose your information on professional social media platforms.
*To fulfil statutory accounting requirements:
When relevant: When you order our products.
Information collected: Full name, email address, telephone number, bank account number, address, signature, invoices, reports, accounting documents, payments, paid amounts, other information we are statutorily required to collect.
Legal basis: Legal obligation (Art. 6 (1) (c) of GDPR).
Source: Provided by you and audit service providers.
Obligation to provide: Statutory requirement. Without this information, you cannot buy goods or services from us.
Retention period: 10 years following a transaction.
*To defend our rights and interests:
When relevant: In case we become a party to legal process which you are subject to or we are statutorily required to collect information about you.
Information collected: All of the aforementioned information, accounting and legal case files, legal documents, other information you provide us